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Frequently asked questions
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We advise booking an appointment 24 hours in advance, however, if we have an available spot we can come earlier. We also have an emergency drain crew for situations when you need help immediately.
Our emergency drain crew is about an hour to reach out to the customer from the initial call, or less if you are located in a catchment area of our location in Toronto, Mississauga, or Hamilton.
Most likely but it depends on our availability and on how far you live. We serve Toronto and the Great Toronto Area and all surrounding areas. Also, we have locations in Mississauga and Hamilton. We cover Mississauga, Milton, Oakville, Burlington, Hamilton, Halton Hills, Brampton, Caledon, Markham, Richmond Hill, Aurora, New Market, Ajax, Whitby, Stouffville, and more. Please, give us a call at 416-400-2685 or email us at info@rooterworx.ca with your inquiry.
If you have a drain backing up into your basement or suspect drain line blockage first, the right thing to do is to call a drain service technician to run a drain camera to find out where the clog is located and start from there. If the clog is located on the city's side then the city covers all the cost associated with a drain fix if it is not on the city side then the owner must pay for the service.
Sure we do! We perform all kinds of services from emergency sewer and drain inspection, cleaning, or repair.
Hard water is water with a high level of minerals solvent in water. And it is not always good for you or for your plumbing system. Common signs are white calcium build-ups on plumbing fixtures and pipe fittings. Hard water could irritate sensitive skin and eyes.We install water softener systems to improve the quality of the water in residences.
You can read about general process differences in foundation underpinning and foundation structural repair here. Regarding the difference, in general, foundation structural repair is improving foundation stability, mending its weakness. While foundation underpinning reinforces the structure overall. You can reach us directly for a free consultation at 416-400-2685.

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We are here to listen and answer any sewer or drain, waterproofing, underpinning, foundation, concrete repair question 416-400-2685
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